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Very slow internet

Hi

Have very slow internet download & upload. Have followed all steps on Virgin website (rebooting, downloading Virgin connect app etc.).

Couldn’t find answer in community forum or elsewhere on Virgin website, so had to call callcentre as cannot work with current connection speed. Virgin automatic voice assistant ran a diagnostic over the phone & it said there was an issue & I needed to speak to a member of your team. However, got a message saying call centres closed & was hung up on. Please could someone from Virgin support contact me?

Thanks

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Re: Very slow internet

Hi 

I have private messaged you in order to get some details about the fault

Thanks

Josh


Here to help! I'm a technician helping out whilst working from home. Find out more


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