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APWSoft
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Very slow broadband.

I am on the top broadband package, I am getting speeds of 2MB. This is not my wifi, I am connected directly to the router with a cable. There is another desktop in the house with the same problem, also wired in to the router. Please don't tell me to turn the router off and on again, or to check the connections!

The Virgin automated tests say nothing is wrong, it clearly is.

Is there a problem in the area? Berkhamsted HP4?

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APWSoft
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Re: Very slow broadband.

.... but the biggest complaint is how difficult it is to get to ask someone about it!

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gary_dexter
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Alessandro Volta
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Re: Very slow broadband.

Posting some stats will help.

Post the network, upstream and downstream logs from the hubs admin pages 


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