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Mazzaneen
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Very slow broadband speed

My broadband speed is down at about 8Mbps when it is normally about 280 to 320 Mbps.

ive tried everything to sort it down no the help pages rebooting etc but nothing is working. It also says no faults in the area. 

Any idea how to fix it and go back to normal service?

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Zoe_F
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Re: Very slow broadband speed

Morning,

Please Private Message me your account number and area code and I will take a look for you.

Kind regards

Zoe


Here to help! I'm a technician helping out whilst working from home. Find out more


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Catswoody
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Re: Very slow broadband speed

We also have very slow broadband speed.  We pay for 200MB but currently the speed test is showing upload 4.46 and download 3.41.

 

Zoe or anyone please can you advise / help?

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gary_dexter
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Re: Very slow broadband speed

Test with a wired connection 


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Catswoody
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Re: Very slow broadband speed

Thank you and then what?

 

I have to get an ethernet adaptor for my dell computer.

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Catswoody
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Re: Very slow broadband speed

Have tested and today it is faster 74mb but still nowhere near the m200 broadband package.  What to do?

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