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JoshKilworth
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Very Slow Upload Speeds - 350Mb Package

Hi Everyone,

So we've got the 350Mb package which should come with 34-37Mb upload speeds. Now I have tried to stream to youtube with an 8000kbs video bitrate but I've got no chance. Tested the upload speeds and it said between 15Mb on some sites to a max of 25Mb on others (but never near the 35Mb it says on Virgins website).

I've attached the log from my router status for any Guru's that understand it.

Downstream.pngGeneral Config.pngNetwork Log.pngRouter status.pngUpstream.png

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MikeRobbo
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Alessandro Volta
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Re: Very Slow Upload Speeds - 350Mb Package

What speeds do you get at >>  SamKnows << with a direct connection using a Cat 5E or better ethernet cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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MikeRobbo
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Alessandro Volta
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Re: Very Slow Upload Speeds - 350Mb Package

If possible can you set up a Broadband Quality Monitor (BQM) at thinkbroadband.com - this will give you an insight into what is happening with the signal at the other side of the Hub, it will take a few hours to get any kind of trend showing although you should post the link straight away.

Please post a 'Live Link' to your BQM on here straight away.

Instructions for posting BQM Live Link

Under your BQM graph are two links in red.

Click the lower link (Share Live Graph) then click generate.

Copy the text in the Direct Link box, beware, there may be more text than you can see.

On here click the Link icon (2 links chain to the left of the camera icon)

In the URL box paste the link you copied and in the ‘text to display’ box write My BQM then click OK - you can post the link straight away.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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JoshKilworth
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Re: Very Slow Upload Speeds - 350Mb Package

Speedtest.png

MikeRobbo those are the results 😞 

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