For the past week my upload speeds is very slow, anywhere between 0.01Mbps and 0.00Mbps. Download speed is 100Mbps . This is both on wired and wireless connections, I've complete a hard reset of the router etc. I used the help messaging and the only response I got (after 24 hours) was to hard reset the router which I'd already done.
Welcome to our community forums and thank you for your first post.
Sorry to hear you are experiencing this with your upload and download speeds. Is the issue ongoing today? Have you checked here https://www.virginmedia.com/help/service-status to see if there are any known issues in the area causing this? You can also run tests on your device there.