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DP8
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Variable suboptimal speed

Wifi speed 56 to 400 using Samknows and another speed test app. This is for a 1Gbps service. Position correct (not hidden in cupboard) and one device when testing. How can this variation be sorted?

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Anonymous
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Re: Variable suboptimal speed


@DP8 wrote:

Wifi speed 56 to 400 using Samknows and another speed test app. This is for a 1Gbps service. Position correct (not hidden in cupboard) and one device when testing. How can this variation be sorted?


What are your wireless devices capable of?

https://www.networkworld.com/article/3238664/80211-wi-fi-standards-and-speeds-explained.html 

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Natalie_L
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Re: Variable suboptimal speed

Hi DP8, 

 

Welcome to the community and thank you for getting in touch. 

 

I am very sorry to hear you are experiencing drops in speed with the service. 

Is this happening across all devices or any ones in particular?

 

Have you been able to run a signal test around the home using the Virgin Media Connect app?

 

Let us know and we will be happy to assist.

 

Nat
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