Hi I have a Hub2. Recently last few months been getting v slow response to links, so internet pages open OK but after a long pause, and then a bit sticky to scroll. Happens on a wired desk top and also on WiFi on phones.
Got a letter from VM saying we had upgraded to 200Mb. Out of interest I speed checked a few times and for the last few days I have been getting speeds of 5 - 30 (download). Wifi speeds to phones etc even worse, of course.
Went to VM site - VM checks said no issues.
So I followed the slow speed instructions,
Turned off, wait, turn on, no better, Pinhole reset, wait, no better.
Change the cable - seriously? Well you never know, even though the wifi is still v slow for other non-wired devices so seems unlikely. Changed the cable for another we had in a drawer - amazed I got 215Mb download. (Both are CAT5, but all we have is CAT5 - it's been here a while..)
Intrigued, I reinstated the old cable to double check, and got 200+ again. So with the same set up as before, I got a good download speed, effectively by disconnecting and then reinstating the cable. But the phone wifi connection speed from 6ft away is still slow (2- 3) however.
We have had a few issues with wifi connectivity for a year or more - does it sound like the local network is wobbling or is my router playing up, or is there another explanation? Maybe we are haunted..
Hi Mike thanks for your reply - useful to know (although oddly I am getting a reading of 200 at the moment) maybe it'll be the reason for the variability? I am pretty sure this is the cable we were supplied with when we had the Hub2 installed, might be worth getting hold of a CAT 6 to see if it stabilises things - be useful if VM mentioned this when they upgraded the speeds 🙂
Virgin are not responsible for your internal connections and the like.
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The reason behind it is taken from the net "Category 5 cabling, also known as Cat5, is an older type of network cabling. Cat5 cables were made to support theoretical speeds of 10Mbps and 100Mbps. You may be able to get gigabit speeds on a Cat5 cable, particularly if the cable is shorter, but it isn't always guaranteed."
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No, understand that - I just meant if it's a "thing" it might be helpful to mention it when speeds are increased (as ours have been over the years) - and prevent non-tech people like me whining on about network speeds :). Oh well live and learn eh? Thanks for your reply