Virgin Media Community

[likeavirgil]

Is there some Internetwork issue going on that we should know about?

For the past 2-3 days internet access has been slow. The service is present but the performance is unusually slow. With all the users on my LAN, I usually get 10-20Mbps, but I've been getting 100Kbps.

I would appreciatre some input on the matter along with some indication of when this might get resolved.

[Nicholas_k]

Hi,private message me your account number and site id and I’ll take a look for you.

[likeavirgil]

Were you able to find anything out from the info I sent?

Has the BB package been downgraded to a lower bandwidth or something? The Internet is pretty pathetic and unusable.

[gary_dexter]

What and how are you Speedtesting with?

[likeavirgil]

https://fast.com/en/gb/#

Besides, the internet is a crawl without testing.

Have tried with two different devices.

[gary_dexter]

Over a wired connection or wireless?

[likeavirgil]

Wireless.

Used two different interfaces and the results are the same. I'm confident I have ruled out issues at my end. I've been using the same config (hard/software) at my end for over six months and nothing's changed at my end. However this sudden drop in Internet performance over the past several days stands out as an outlier.

I have rebooted the hub several times but it hasn't helped. Internet access is available but it is slow.

[apcyberax]

you do not know what has changes in the wireless.
You need to test wired to rule out a wireless problem

[likeavirgil]

> you do not know what has changes in the wireless.

I don't get your statement.