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Superuser
Superuser
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Message 21 of 36
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Re: VIVID 200 at a snails pace

Can you repost your downstreams so we can see what they are now?

@ModTeam - Can you ask someone to revisit this thread please?  The OP could do with some help here.

Tim

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DaFFY2000
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Message 22 of 36
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Re: VIVID 200 at a snails pace

Here's my Downstreams again..

 

 

Downstream  DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8

Frequency (Hz)203000000211000000N/A227000000235000000243000000251000000259000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock)LockedLockedUnlockedLockedLockedLockedLockedLocked
Channel ID910N/A1213141516
Modulation256QAM256QAMUnknown256QAM256QAM256QAM256QAM256QAM
Symbol Rate (Msym/sec)6.9520006.952000N/A6.9520006.9520006.9520006.9520006.952000
Interleave DepthI=12
J=17
I=12
J=17
N/AI=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
Power Level (dBmV)-4.36-4.32N/A-4.80-5.29-5.43-5.38-5.26
RxMER (dB)36.6133.38N/A28.4336.6136.6136.6136.61
Pre RS Errors14311621324N/A30165912676815321194
Post RS Errors32312331N/A54530968314294916
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BrianY
Fibre optic
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Message 23 of 36
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Re: VIVID 200 at a snails pace

DS 2/3/4, all out of spec! (34db is the lower limit)
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Superuser
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Message 24 of 36
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Re: VIVID 200 at a snails pace

@DaFFY2000 

Thanks for confirming that.

We're still missing a channel completely and channel 12's RxMER is way too low.  Channel 10 is marginal.  IMHO you definitely need this dealing with properly.

@Kev_B - The balls in the Forum Team's court now.

Tim

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DaFFY2000
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Message 25 of 36
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Re: VIVID 200 at a snails pace

Thanks for the quick reply guys....

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Forum Team (Retired) Ben_N
Forum Team (Retired)
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Message 26 of 36
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Re: VIVID 200 at a snails pace

Hi DaFFY2000,

 

One of the forum team did PM you yesterday if you could please reply to that.

 

Thanks

Ben_N

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DaFFY2000
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Message 27 of 36
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Re: VIVID 200 at a snails pace

Hi guys, Thanks for all the posts. im going to call Virgin tomorrow

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Forum Team (Retired) Ben_N
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Message 28 of 36
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Re: VIVID 200 at a snails pace

Let us know how this goes DaFFY2000. 

 

Ben_N

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DaFFY2000
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Message 29 of 36
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Re: VIVID 200 at a snails pace

Will do, thanks..

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Forum Team (Retired) Ben_N
Forum Team (Retired)
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Message 30 of 36
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Re: VIVID 200 at a snails pace

No worries. Hopefully this can be resolved promptly! 

 

Ben_N

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