Sooo I have VAVID200 broadband and all moth is very slow connection I cant play games watch movie, today connection is more terrible when I checked with internet test speed showed me 1Mbs download and 1Mbs upload. Sorry guys but this is not normal !
If you think that you have a BB speed problem, then to check the speeds coming in to your Hub properly, and whether they match what you should be getting, you cannot rely on wifi tests, - no BB supplier guarantees those - only speeds "to" the Hub are guaranteed. So, you need to do it directly.... that's on an ethernet cable (Cat5e/6) connected to a Gb enabled computer/laptop, with up to date drivers with the Hub in modem mode. Test at speedtest.net to your nearest VM server - try 2 different browsers. If they are still low – boot the device into safe+networking mode and try again.
Report back what that gets.
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Speed test today. https://www.speedtest.net/result/9496471541 I am using wired test speed. All devices is off just PC working at home, all software's is off, just antivirus. Still cant watch movies because connection usually x100 times slower than usually. Before I had min 100Mbs download and 20Mbs upload.
Possible is in my flat house someone got virgin broadband he can use the same fiber line like I. Because after when I saw near me more WiFi virgin connections my speed started goes down specially at night. But nearly half year never happened like that.
Are you wired direct to the hub and not via a switch or powerline plug etc?
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Yesterday I wrote to chat and asked to help, They said today someone will call to me in day time. All day I was at home. Nobody didn't call to me from VIRGIN. So tomorrow will be 4th day. I need work from home, but I can't because still my broadband upload 1Mbs and download 0.5Mbs. 😞
Optic cable & power adapter >> HUB >> internet cable to Desktop computer.