Hi
Can any helpful bod advise please ?
Have just joined on the V.VIP package 2 days ago, my street cabinet is not even 50 meters away from my house but for the life of me I cannot get more then 200 meg down when hard wired directly into the router, here are my stats:
Cable Modem StatusItem Status Comments
Acquired Downstream Channel (Hz) | 298750000 | Locked |
Ranged Upstream Channel (Hz) | 53700072 | Locked |
Provisioning State | Online |
Down stream:
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 298750000 | 4 | 38 | 256 qam | 21 |
2 | 194750000 | 4.3 | 38 | 256 qam | 8 |
3 | 202750000 | 4.1 | 38 | 256 qam | 9 |
4 | 210750000 | 4 | 38 | 256 qam | 10 |
5 | 218750000 | 4 | 38 | 256 qam | 11 |
6 | 226750000 | 4 | 38 | 256 qam | 12 |
7 | 234750000 | 3.9 | 38 | 256 qam | 13 |
8 | 242750000 | 3.7 | 38 | 256 qam | 14 |
9 | 250750000 | 3.9 | 38 | 256 qam | 15 |
10 | 258750000 | 3.7 | 38 | 256 qam | 16 |
11 | 266750000 | 3.9 | 38 | 256 qam | 17 |
12 | 274750000 | 3.7 | 38 | 256 qam | 18 |
13 | 282750000 | 3.9 | 38 | 256 qam | 19 |
Upstream:
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 53700072 | 4.85 | 5120 | 64 qam | 2 |
2 | 46199955 | 4.8 | 5120 | 64 qam | 3 |
3 | 39399932 | 4.775 | 5120 | 64 qam | 4 |
4 | 60300113 | 4.85 | 5120 | 64 qam | 1 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
Gen config:
General Configuration
Network access | Allowed |
Maximum Number of CPEs | 1 |
Baseline Privacy | Enabled |
DOCSIS Mode | Docsis30 |
Config file | cmreg-vmdg505-rtsxxxl500u+voc-b.cm |
Primary Downstream Service Flow
SFID | 254148 |
Max Traffic Rate | 575000000 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Primary Upstream Service Flow
SFID | 254147 |
Max Traffic Rate | 38520000 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Max Concatenated Burst | 16320 |
Scheduling Type | BestEffort |
Network LOG (Have removed my MAC address):
Network Log
Time Priority Description
01/01/1970 00:01:39 | critical | No Ranging Response received - T3 time-out;CM-;CM-QOS=1.1;CM-VER=3.0; |
21/05/2019 13:23:21 | notice | SW Download INIT - Via Config file |
21/05/2019 13:26:3 | Error | Disruption during SW download - Power Failure |
21/05/2019 13:26:17 | notice | SW Download INIT - Via Config file |
21/05/2019 13:28:26 | notice | SW download Successful - Via Config file |
21/05/2019 14:36:25 | Warning! | RCS Partial Service;CM-;CM-QOS=1.1;CM-VER=3.0; |
21/05/2019 14:36:26 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-;CM-QOS=1.1;CM-VER=3.0; |
21/05/2019 14:36:26 | Warning! | RCS Partial Service;CM-;CM-QOS=1.1;CM-VER=3.0; |
21/05/2019 14:36:26 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-;CM-QOS=1.1;CM-VER=3.0; |
21/05/2019 14:36:31 | Warning! | Lost MDD Timeout;CM-;CM-QOS=1.1;CM-VER=3.0; |
01/01/1970 00:01:38 | critical | No Ranging Response received - T3 time-out;CM-;CM-QOS=1.1;CM-VER=3.0; |
21/05/2019 22:33:11 | critical | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-;CM-QOS=1.1;CM-VER=3.0; |
21/05/2019 22:33:12 | critical | No Ranging Response received - T3 time-out;CM-;CM-QOS=1.1;CM-VER=3.0; |
22/05/2019 03:00:43 | notice | Unit has been restored to factory defaults from a software issued command;CM-;CM-QOS=1.1;CM-VER=3.0; |
22/05/2019 08:17:27 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-;CM-QOS=1.1;CM-VER=3.0; |
22/05/2019 08:17:28 | Warning! | RCS Partial Service;CM-;CM-QOS=1.1;CM-VER=3.0; |
22/05/2019 08:17:28 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-;CM-QOS=1.1;CM-VER=3.0; |
22/05/2019 08:17:28 | Warning! | RCS Partial Service;CM-;CM-QOS=1.1;CM-VER=3.0; |
22/05/2019 08:17:33 | Warning! | Lost MDD Timeout;CM-;CM-QOS=1.1;CM-VER=3.0; |
22/05/2019 08:19:34 | critical | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-;CM-QOS=1.1;CM-VER=3.0; |
Do I need to wait for a few days like Fibre for the line to settle or should it be up to speed immediately ??