Menu
Reply
R-Powell
  • 1
  • 0
  • 0
Joining in
220 Views
Message 1 of 2
Flag for a moderator

Upload speed extremely low 8pm-11pm every night.

Between 8pm-11pm my upload speed regularly drops to almost nothing, given my job this falls pretty much in the middle of my working day and is completely untenable!

Speed checks at the time of failure come back with 56mpbs Download but 0.06mbs Upload.

I am running wall cable to hub and hub into the pc, not a wireless connection

An engineer was sent earlier in the year to fix a complete failure of internet connect happening earlier in the day time and checked the cable connections so it's not a loose connection in my rub setup.

Tags (1)
0 Kudos
Reply
jbrennand
  • 20.43K
  • 2.18K
  • 3.61K
Very Insightful Person
Very Insightful Person
193 Views
Message 2 of 2
Flag for a moderator

Re: Upload speed extremely low 8pm-11pm every night.

If you haven’t already, set up a free and secure “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings) and also in discussions with VM - note it will take a few hours to start seeing a sensible picture - post up the “link” to the “share live graph” (as per instructions on the TB website) when it starts to develop.

https://www.thinkbroadband.com/broadband/monitoring/quality

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply