Virgin Media Community

[Kentrunninggirl]

Bloody useless aren’t they? I’m supposed to be getting 200 MB but rarely get even 1 or 2 at most. Can’t get through to customer service ever. Have complained - zilch response. 
I’m thinking of switching. Any advise on here about whose service provision is better. 

[BoneMatrix]

Define "service", if only for Virgin Media's benefit? 

[paultechy]

Would need to check the signal levels if could go to http://192.168.0.1 or if using modem mode http://192.168.100.1 clicking router status top right or bottom of page depending on hub [no need to login - depending on hub] and if could copy/paste the downstream, upstream, network log, don't worry about the formatting we can easily read it.. try and avoid using screen shots, are you talking about the upload speed or download, since upload is around 20mbps, or 2Mbps.