This is now starting to be a joke the upload speed is bad. Spoke to someone at virgin yesterday and confirmed there is still a fault with one if there cables thats why its not great and the minimum we should get is 40Mbps. And the fault will be done by end if day. Tested it today now with same knows real speed and its now only 2.35 Mbps. Why am I paying all this money for a poor service. Not happy.
Thanks for posting and I'm very sorry to hear of the poor upload speeds you're experiencing at the moment. I've just taken a look into the account and can see that the area fault is ongoing as advised. The details are:
Fault Reference Number: F008946516
Estimated Fix Date: 21st APRIL 2021 at 10:15
I'm sorry for the disruption. Following the estimated time given, I'd recommend rebooting your equipment and check for improvements on the line.
If the issues remain, please drop back and we can certainly investigate further.