I was the oomph package for 99 for 18 months then 139 yesterday over live chat but couldn't action it due to having an order in progress. They also said I wouldn't get the 2nd box until covid restrictions lifted.
Had order finished so called today. They wanted 139.
I tried again later and this time was told couldn't order because of the restrictions and I needed to call back once lifted.
Been told a few times that there is a specialist Oomph team??