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LEEEVANS69
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Upgraded to oomph today

Speeds are still@ the 350 mb rate ( do get 380)

Acquired Downstream Channel (Hz)
659000000
Locked
Ranged Upstream Channel (Hz)
39400000
Locked
Provisioning State
Online
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drljames
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Re: Upgraded to oomph today

How did you upgrade? Hitting a Brickhill when I try.

 

 

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LEEEVANS69
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Re: Upgraded to oomph today

Phoned them up this morning, end of contract in a month. 

LEEEVANS69
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Re: Upgraded to oomph today

I phoned 0345 454 1111

drljames
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Re: Upgraded to oomph today

Mine ends in April.

I was the oomph package for 99 for 18 months then 139 yesterday over live chat but couldn't action it due to having an order in progress. They also said I wouldn't get the 2nd box until covid restrictions lifted.

Had order finished so called today. They wanted 139.

I tried again later and this time was told couldn't order because of the restrictions  and I needed to call back once lifted.

Been told a few times that there is a specialist Oomph team??

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LEEEVANS69
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Re: Upgraded to oomph today

No idea sorry. If they aren't entering houses, you will need to wait as it needs the coax running for the 2nd box.

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LEEEVANS69
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Re: Upgraded to oomph today

Sorted itself out overnight lol

 

https://www.speedtest.net/result/10956954693

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