Still not resolved. Tech support today advised me to re-configure Wifi settings, despite me advising that I'm using Cat6 connection. Thte settings change made no difference so they advised to be downgraded.
I have just been downgraded back to 500mb to see if that resolves the issue, but alas it has not. Still getting 40-80mb.
Either 1) the hub4 is faulty 2) The cabinet I'm connected to is conjested (apparently I would have been moved when going to 1gig) 3) something else
Ideally I want to go back to the Hub 3 and get put back on the previous cabinet? Is this possible? The Hub4 still shows DOCSIS3.1 which I thougt was only used by 1gig...?
@theboywonder Do you know if you are on a VM FTTP (also sometimes RFoG) connection? Reason for asking is that if you are, then I can't see anything wrong in the hub stats, but you're not on FTTP then your upstream power levels are probably too low.
New build and recent network extensions are mostly FTTP. Another way to tell is usually the shape of the brown omnibox on the outside wall - if it's a square shape about 9 inches by 9 inches, and with a power supply running from inside the house that's FTTP. If it's a rectangular shape about 5 inches wide and 8 inches high, without any obvious power supply, that's an HFC connection, and those upstream power levels are too low.