Virgin Media Community

[Wampa]

Hi, 

I upgraded my Internet today using the hub 4 in modem mode and using asus zenwfif xt8 as mesh (one upstairs which is main one, other is upstairs) I'm using cat 8 cables through out the house. I'm getting between 300 and 400 mbps. 

Cheers 

[legacy1]

You could downgrade if VM network for your area can't deliver.

I have doubt if you go to router mode and run "RealSpeed" that you get 1Gb to the hub

RealSpeed - SamKnows

[Wampa]

 so I just done the test and this is what I got, yet I'm not getting anywhere near those speeds

[Wampa]

 just ran a speed test as well and this is what I got 

[Andrew-G]

Can you connect an ethernet device to the primary Asus unit, and see what speed that gives?  Should show if the problem is purely wifi, or something between the hub and the Asus.

[Wampa]

So just did this and I'm getting lower speeds than over wifi

[Adduxi]

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@Wampa wrote:

<snip> so I just done the test and this is what I got, yet I'm not getting anywhere near those speeds

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I thought samknows Realspeed does not work in modem mode as the OP states this is how he is running the Hub ?

[Wampa]

I changed it to router mode and connected one device 

[Andrew-G]

Good move.  Sounds like its the broadband, not the Asus.

Pull up the log in page for the hub.  But don't log in, just click on the link "Check router status"  That'll bring up a window with five tabs.  Open the Downstream tab.  Select all the text (Ctrl-A if using a keyboard), copy it (Ctrl-C), then paste it (Ctrl-V) into a reply here as TEXT not screenshots.  Post that, do the same for the Upstream and Network log.  You'll get an error message when you post the Network log, just click on "post" a second time.

There's a few foibles - Hub 4 sometimes doesn't report error counts properly, and if it is to do so then ideally needs to have run for 12-24 hours since changing mode or restarting.  But we could take a look now for obvious problems with power or noise levels. 

[Wampa]

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	39400000	36.770599	5120 KSym/sec	64QAM	9
2	46200000	36.520599	5120 KSym/sec	64QAM	8
3	53700000	36.770599	5120 KSym/sec	64QAM	7
4	60300000	37.020599	5120 KSym/sec	64QAM	6

3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	US_TYPE_STDMA	0	0	0	0
2	US_TYPE_STDMA	0	0	0	0
3	US_TYPE_STDMA	0	0	1	0
4	US_TYPE_STDMA	0	0	0	0