Upgraded from 500M to 1G about 5-6 months ago. Speed showed by Fing box - for those who know what this is- connected straight from the HUB4 - initially showed speed up to > 900M speed, but since then the speed reported on a monthly and daily basis was the same as before, in the range of 500M. The virgin connect app is useless as doesn’t support HUB 4 . Tried the SamKnows speed test- useless- no HUB found !( albeit they say that is built in the HUB4!). Just feel like I am being ripped off!
Any suggestions please?