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raidens1998
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Upgraded my broadband but speed still same

Hey,

 

Does anyone know how long does it take for new speed to reflect? I was told it shouldn't take more than an hour. But my speed is still same 😕 I upgraded from 100mb to 200mb

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MikeRobbo
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Alessandro Volta
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Re: Upgraded my broadband but speed still same

Can you please

Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter. 

Hub 2 & 3 When the page appears DO NOT LOG IN but click ‘Check Router Status’.

Hub 4 When the page appears LOG IN then Advanced Settings > Tools > Network Status.

Copy and paste the contents of the  Configuration tab onto here, if you get a yellow / straw box warning click the Post button again. 

Please do not use a screen grab.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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raidens1998
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Message 3 of 6
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Re: Upgraded my broadband but speed still same

Hey,

I did check it earlier, it still shows my old speed. I have reset my hub too, and i did hard reset too, yet no luck

 

sss.PNG

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raidens1998
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Re: Upgraded my broadband but speed still same

Another thing is, it still show same old speed on my web portal too 😕

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MikeRobbo
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Alessandro Volta
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Re: Upgraded my broadband but speed still same

If it hasn't changed by 08:00 tomorrow phone in and ask what is happening.


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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raidens1998
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Re: Upgraded my broadband but speed still same

Thank you. Hopefully, i won't have to call. 

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