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Upgrade not done

Upgraded from 100 to 350 today.

 

Email confirmation with new pricing received, but my speed is still on 100mbps.

 

I have power cycled the router twice.

 

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Alessandro Volta
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Re: Upgrade not done

Can you please

Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter. 

Hub 3 When the page appears DO NOT LOG IN but click ‘Check Router Status’.

Copy and paste the contents of the Configuration Tab onto here, if you get a yellow warning click the Post button again. 

 Please do not use screen grabs.

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Re: Upgrade not done

General Configuration

Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
;kfoA,.iyewrkldJKDHSUBsgv



Primary Downstream Service Flow

SFID108
Max Traffic Rate117000047
Max Traffic Burst42600
Min Traffic Rate0



Primary Upstream Service Flow

SFID107
Max Traffic Rate10500047
Max Traffic Burst16320
Min Traffic Rate0
Max Concatenated Burst16320
Scheduling TypeBestEffort
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Alessandro Volta
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Re: Upgrade not done

Definitely not been applied.

Reboot again in the morning.

Primary Downstream Service Flow

SFID108
Max Traffic Rate117000047
Max Traffic Burst42600
Min Traffic Rate0

 

If the Max Traffic Rate hasn't gone up to 402

You can either phone in (08:00 is the best time) or wait on here for a few days (6 to 7 days average) until one of the VM Forum Staff comes along.

If you wait on here Do Not bump the thread it will put it further down the VM 'to do list'.

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Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Re: Upgrade not done

Just to update, by the following morning the upgrade had completed. Speed test results shows 362 mbps down and 36 mbps up, via a wired connection.

 

Thanks again for your help.

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