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Tdeverick97
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Upgrade from m500 to vivid 1 gig getting worse speeds

I really don't understand stand networking but the speeds from hub4 were sitting at about 300mbps so I got 2 unifi ac pro access points set them up and disabled WiFi from hub 4 getting around 400mbps over WiFi but even with a wired connection I still don't get over 500mbps even though I'm paying for 1gig

 

Ran Diagnostic Says there is something wrong and they are working on it 

 

 

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

11390000004.90000237.355988QAM2561
21470000004.59999837.636276QAM2562
31550000004.59999837.355988QAM2563
41630000004.69999738.605377QAM2564
51710000004.69999738.983261QAM2565
61790000004.59999838.605377QAM2566
71870000004.50000038.605377QAM2567
81950000004.80000338.983261QAM2568
92030000004.69999738.983261QAM2569
102110000004.69999738.983261QAM25610
112190000004.59999838.983261QAM25611
122270000004.50000038.983261QAM25612
132350000003.79999938.605377QAM25613
142430000003.29999938.605377QAM25614
152510000004.19999738.605377QAM25615
162590000004.40000238.605377QAM25616
172670000004.69999738.983261QAM25617
182750000005.30000338.605377QAM25618
192830000005.19999738.983261QAM25619
202910000005.00000038.983261QAM25620
212990000004.90000238.983261QAM25621
223070000004.90000238.605377QAM25622
233150000005.09999838.605377QAM25623
243230000005.30000338.605377QAM25624
253630000004.90000238.605377QAM25625
263710000004.80000338.605377QAM25626
273790000005.09999838.983261QAM25627
283870000005.19999738.983261QAM25628
293950000004.69999738.983261QAM25629
304030000005.30000338.983261QAM25630
314110000005.30000338.983261QAM25631

 

3.0 Downstream channels

Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked000
2Locked27892852200
3Locked30893104000
4Locked30987072580
5Locked110689329100
6Locked30183735900
7Locked30423156600
8Locked20866303800
9Locked20911154400
10Locked21047526100
11Locked20872611700
12Locked20481335000
13Locked20688939500
14Locked20784401600
15Locked20716049300
16Locked85469221400
17Locked20600813600
18Locked20392687000
19Locked20970431600
20Locked19613563000
21Locked20970863200
22Locked20852716700
23Locked20765303100
24Locked35272986600
25Locked116849080300
26Locked34634854700
27Locked34882169700
28Locked34767092000
29Locked34225043000
30Locked34749099600
31Locked78568045700

 

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MikeRobbo
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Alessandro Volta
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Re: Upgrade from m500 to vivid 1 gig getting worse speeds

What speeds do you get at >> Sam Knows Real Speed << with a direct connection using a Cat 5E or better ethernet cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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MikeRobbo
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Alessandro Volta
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Re: Upgrade from m500 to vivid 1 gig getting worse speeds

Can you please

Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter. 

Hub 2 & 3 When the page appears DO NOT LOG IN but click ‘Check Router Status’.

Hub 4 When the page appears LOG IN then Advanced Settings > Tools > Network Status.

Copy and paste the contents of the Upstream, Configuration and Network Log tabs onto here, if you get a yellow / straw box warning click the Post button again. Use one post for each tab if you wish.

Please do not use screen grabs.

A Guru will be along soon to decipher the info.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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