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Samwarb
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Upgrade fibre unavailable

I want to upgrade my fibre speed. However online it says “Sorry, we’re unable to change your package online.”

 

Obviously I don’t want to ring up during the pandemic as it’s not an ‘urgent’ call. Just wondering if there’s anyway to get this enabled online? 

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Scott_B
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Re: Upgrade fibre unavailable

Hi.
I have sent you a pm.

Here to help! I'm a technician helping out whilst working from home. Find out more


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Simonl6226
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Re: Upgrade fibre unavailable

Hi,

Did you manage to resolve this? I would like to upgrade my fibre now that I'm working from home and am also unable to do it online.

Si
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Samwarb
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Re: Upgrade fibre unavailable

No, 

 

got told to ring but over an hour wait and it’s just not worth it. 

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Simonl6226
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Re: Upgrade fibre unavailable

Ahh ok.

Thank you for replying and letting me know!

Si
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Alex_D1
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Re: Upgrade fibre unavailable

text your name and upgrade to 07533051809, they will contact you regarding this

Here to help! I'm a technician helping out whilst working from home. Find out more