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Tevionsteve
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Upgrade fees to high for long standing customer

I wanted to upgrade my internet speed from 350 mbps to 1 gb the fee to do that is unacceptable and despite being a very long standing customer. When the contact ends I will be terminating my contract and transferring to another provider who also offer a 1 gig service. I also wanted to upgrade my tv boxes to 360 anywhere again more high one off fees. There are other tv services which offer 1 month subscription no fees and internet is available else where again no installation fees. I afraid come April 22 virgin can have there equipment back and close my account. 

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Andrew-G
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Alessandro Volta
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Re: Upgrade fees to high for long standing customer

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