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avalon60
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Upgrade broadband, but

I am or was looking to upgrade my broadband speed from 100mb/s to 350mb/s, but when clicking upgrade broadband I get a page which shows me the Mix Bundles.

I don't want a Mix Bundle, just broadband. Why do I have to have a tv upgrade / whatever just for  a broadband upgrade.

I don't use the VM tv box as I have my satellite box and an android device (nVidia) to stream other media.

Thanks

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DJ_Shadow1966
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Re: Upgrade broadband, but

Hello

With regards to upgrade problems I am afraid they cannot be dealt with in the forum.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you. You can also call in on 150 or 0345 454 1111 best times to call are first thing in the morning, use the option "Thinking of leaving", but again wait times my be long.

https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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