3 weeks ago
I've got terrible upload speed. So much so, that my macbook keeps resetting it's wifi connection. I can't join any video conferences without it locking up or dropping out.
It's literally impossible to get through on the support number. Help me! Please!
Here's an example straight off the hub 3.
Test off the router
I have a full LAN setup too, and the hard wire speed tests are similar (between 2 and 6MB upload).
I've factory reset the hub, with no change to these readings.
Cable Modem StatusItem Status Comments
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
I've also set up the BQM
Does it work better at night? over weekends? What about next week? It is half term here.
Answers to these questions will likely tell what type of problem you have.
2 weeks ago
I don't have a precise date when it started, but around the 4th of February.
Today has been particular bad. My Macbook as been resetting it's wifi constantly.
It does appear to be better overnight ( according to my speedtester), but I don't use it as much at night.