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Endor
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Unusable Speeds in Watford Area

Hi guys just wanted to know if anyone else is experiancing this issue,

From about yesterday my wifi upload speeds have basically gone to 0 forcing me to use hotspots for aninternet connection, I have the m200 config and I'm in the WD18 parts of Watford, is there a  problem in my area, anyone else experiencing similar problems in the area?

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Pawan_P
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Re: Unusable Speeds in Watford Area

Hi there my name is Pawan Paul I am a virgin media technician I can give you a few tips for example make sure all connections are tight from the back of the hub to the isolater then do a hard rest which can be found at the back of the hub

All and any advice given is based on my experience in the field. If my answer was helpful to you please Mark as helpful or consider leaving the post some Kudos.

 

Fancy £50 off your bill? Ask me how and you might just get it!


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Endor
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Re: Unusable Speeds in Watford Area

Hi there thanks for the help and I just did that 

However my speeds are still very much unusable so I feel like there is a problem at Virgin's end a response on problems in my area would be gretaly appreciated

Thanks

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gary_dexter
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Re: Unusable Speeds in Watford Area

What are wired speeds like?


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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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jac771
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Re: Unusable Speeds in Watford Area

Same postcode same issue, 

PING ms 12
DOWNLOAD Mbps 109.11
UPLOAD Mbps 0.07

Unusable because of upload speed! 

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DonBroco
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Re: Unusable Speeds in Watford Area

Exactly the same here in the same postcode. 

Virgin Media problems page states there is no known problems in the area, then I run a test and it says there are known problems which are affecting multiple customers. 

Download speed is 208mbps but upload only 0.07mbps!

Impossible to get through to anyone, nightmare.

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Burgy65
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Re: Unusable Speeds in Watford Area

Same here just got off the phone with a call centre in India a complete waste of time the service they give now is appalling 

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