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Katesssss
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Unstable connection with Zoom and Teams

Ongoing video and voice lagging, frozen screen when using Zoom and Teams

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MikeRobbo
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Alessandro Volta
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Re: Unstable connection with Zoom and Teams

How are you connecting your device, Wi-Fi or ethernet cable ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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Katesssss
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Re: Unstable connection with Zoom and Teams

I followed your instructions from a previous post already 🙂 Didn't have the option you mentioned, but I have reset my router and done a speed test: download speed 223.2 upload 21.05, ping 10ms. 

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MikeRobbo
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Alessandro Volta
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Re: Unstable connection with Zoom and Teams

I take it your contracted speed is 200Mbs ?

How are you connecting your devices, Wi-Fi or ethernet cable ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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