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dmason197
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Message 41 of 48
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Re: Trial: Opportunity for broadband-only customers

Is there any upcoming trials?

Is there any further information regarding the Virgin TV Stream Box or Virgin Media Hub FIVE 🤔 😀 😄 

Kind regards 

 Dean

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newapollo
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Message 42 of 48
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Re: Trial: Opportunity for broadband-only customers

Hi again Dean,

You sure want that hub 5 don't you? 😉

Fingers crossed that you'll get one soon.

The latest update (some info below) on the hub 5 from the following /Digital-life/Hub-5 Blog page 

"FAQ

How can I get a Hub 5? / I’m on Gig1 Fibre and need the Hub 5 to maximise my service

We’re rolling the Hub 5 out in phases, and we’re emailing specific groups of customers over time to invite them to order ahead of a wider launch in 2022. Only customers who receive the email invite will be able to order for the time being.

Why is the rollout being phased?

We’re ironing out some kinks around customers who have Gig1, Intelligent WiFi Pods, and home phone via hub. Once we've addressed these issues we'll start to include these customers in the rollout. You'll receive an email with an invite to order when this is ready.

Update 24th Feb 22: we've started to send email invites to a small number of customers who have home phone via hub ahead of offering this more widely to this cohort of customers. We'll share an update when we have some more news."

 

I haven't seen any more official information on the Stream Box.

Dave

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james-28
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Message 43 of 48
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Re: Trial: Opportunity for broadband-only customers

Would definitely be happy to trial the Hub 5 😁 also interested in trialing the entertainment service if this has been expanded to multi channel customers. 

Looking for solution for an additional box for basic use but without the extra charge and cabling 

CaptainW
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Message 44 of 48
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Re: Trial: Opportunity for broadband-only customers

Spoiler
 

 I'd be interested in taking part in any hub 5 or streamer trials as well

dmason197
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Message 45 of 48
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Re: Trial: Opportunity for broadband-only customers

Any further news regarding the Virgin TV Streaming service?

Kind regards 

 Dean

Vikki_M
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Message 46 of 48
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Re: Trial: Opportunity for broadband-only customers

Hi @dmason197

 

If you have filled out the form to express your interest, you will be contacted directly if you are successful for the trial 🙂

Vikki - Forum Team


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dmason197
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Message 47 of 48
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Re: Trial: Opportunity for broadband-only customers

Well I've not even had any acknowledgement I'm signed up for Virgin Media trials?

Is there any further news regarding the Virgin HUB FIVE 🤔 😅 👀 

Kind regards

 Dean

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Hayley_S
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Message 48 of 48
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Re: Trial: Opportunity for broadband-only customers

Hello @dmason197,

Welcome back, thanks for posting.

I am sorry but the Hub-5's are still on trial, they are being selected to customers at random.

Many thanks,

Hayley
Forum Team



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