on 05-11-2022 08:00
Hi - since 9pm last night we have had a total loss of all services. Recorded message from Virgin refers to intermittent loss of service with a fix date of 8th November and the app says no problems at all! Does anyone have any better info on this?
Thanks
on 05-11-2022 15:54
Hi @Spud1
Have you tried the Service Status number 0800 561 0061? This often gives details of more local issues down to postcode level and estimated fix date and time..
on 05-11-2022 16:11
Yes, I did thanks - that had the recorded message. Fortunately, the issue seems to be fixed now.