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paulinejones6
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Tivo Box on the slow

My Tivo box seems to be on a go slow and getting slower as the months progress.

I have loads of memory left and all batteries changed in the remote.  My broadband speed is fine.

When trying to access things like iPlayer, I get the spinning wheel of death and sometimes it just doesn't connect or keeps freezing and takes time to catch-up.  Also sound somethings goes when changing channel.

I also have a nowtv box and iPlayer is super quick on that, so I know its not wifi connection.

I just think the box is old and on its way out.  Any thoughts anyone.........

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MikeRobbo
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Alessandro Volta
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Re: Tivo Box on the slow

Switch the Tivo off for 5 minutes then back on again.

Ensure that the co-ax cable going into the Tivo is securely finger tight connected.

Have you checked the 'Check Service Status' at the top of the page ?

If nothing is showing try phoning 0800 561 0061, this will tell you of more local issues that may be affecting the area. Be aware that it isn't a manned line.


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MikeRobbo
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Alessandro Volta
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Re: Tivo Box on the slow


@paulinejones6 wrote:

My Tivo box seems to be on a go slow and getting slower as the months progress.

I have loads of memory left and all batteries changed in the remote.  My broadband speed is fine.

When trying to access things like iPlayer, I get the spinning wheel of death and sometimes it just doesn't connect or keeps freezing and takes time to catch-up.  Also sound somethings goes when changing channel.

I also have a nowtv box and iPlayer is super quick on that, so I know its not wifi connection.

I just think the box is old and on its way out.  Any thoughts anyone.........


Tivo boxes connect to the internet through the co-ax cable that connects to the back of the Tivo.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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paulinejones6
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Re: Tivo Box on the slow

Thanks Mark for your suggestions, have done all and still the same 😞
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MikeRobbo
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Alessandro Volta
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Re: Tivo Box on the slow

The only other thing I can suggest that worked for me a couple of times is to fully reset the Tivo.

NOTE

You will lose ALL recordings, series links and favourites unless you can find a way to back everything up - I do not think it is possible but someone may know.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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jhuk
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Re: Tivo Box on the slow

Advise posting in correct section.

https://community.virginmedia.com/t5/TV/ct-p/tv

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