If wifi - test it on an ethernet cable connection and report back on how that performs
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
I have an XR500 + EX7700 setup and can assure you those are not the issue, worked perfectly fine until i upgraded to 1Gig.
I've been hearing a lot about the hub4 being unreliable?
The ping tests are on my IP from broadband monitor so nothing to do with the wifi, even off wifi the pings spike to ridiculous levels.
& from the graphs shown from the 3 previous days alone it looks to me like VM is doing some funky throttling or having severe network congestion at peak hours? either way the service is not what i'm paying for, it's worse than the 150mb i was getting before i upgraded and it's costing me more.
The SH3 had an issue with the internal chipset (intel Puma 6), its was not VM fault, but the way they handled the issue was a disgrace.
My SH4 is running fine in my area.
-- Red (VM SH2 AC Beta tester) Running on 1Gbps VM service with SH4 in Modem Mode, with a ASUS RT-AC5300 router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech. My advice is at your own risk. If you are happy with my answers please press Kudo ?