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chetana
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Terrible Speeds

I have signed up for 500mbps package but when i did speed test this is the result i am getting despite falling all the steps mentioned on the site. Restarted the hub too..

27.3Mbps
average download speed
9.5Mbps
average upload speed
 
Is there no one in customer support or chat available to help me ?
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MikeRobbo
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Alessandro Volta
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Re: Terrible Speeds

Which Hub do you have ?

What speeds do you get at >> speedtest.net << with a direct connection using a Cat 5E or better cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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