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paulsmith010113
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Terminate contract due to lack of service

on ‎10-06-2020 16:44

Apologies if this has been answered previously, but I am at my wits end.

How do I terminate my broadband contract early, due to lack of service?

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gary_dexter
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Alessandro Volta
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Re: Terminate contract due to lack of service

on ‎10-06-2020 16:44

Define a “lack of service”. 


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paulsmith010113
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Re: Terminate contract due to lack of service

on ‎10-06-2020 16:56

no service
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jbrennand
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Re: Terminate contract due to lack of service

on ‎10-06-2020 17:02

Call in and cancel if you have no service - they will first test your connection and tell you whether you do - or if not - why that is and what you can do about it

--------------------
John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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gary_dexter
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Re: Terminate contract due to lack of service

on ‎10-06-2020 17:13

As in...? Broadband not working? Slow? Cutting out?


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