Been having a tv pixilation problems for ages and it thought it was sorted and upgraded the services
Internet on original service was 100mb which seemed fine
should now be getting 350m download speed but only get 200-220mb
HUB 3 and Tivo TV sloped front one.
yep above the minimum service of 181mb for m350 so their not interested
Upload as should be I believe about 36mb
Read up about the downstream level and and think the signal here is to high?
Should be this -6 to +10 Mine 14 to 18 ish
Would you agree and could this be the problem of the pixil problems?
PS have a original 3 way splitter cable in with 2 out of 3 used - 6db print at 3 outputs
Thanks in Advance Folks !!
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
Your Downstream Power Levels are far too high.
This will need an engineer to put right.
You can either call in (08:00 is the best time) or wait on here for a few days (6 to 7 days average) until one of the VM Forum Staff comes along.
If you wait on here Do Not bump the thread it will put it further down the VM 'to do list'.
Spoke to them can do it remotely FOR THE FOURTH TIME YEH OK
Said I didn't believe her
I've fitted new splitter found on internet same make and spec VM use and cables to try Good Quality RG6 etc
With same high readings from hub
Still getting pixilation but may have sorted that a "little"
Readings the same between +15 and +20 on the download dbmv levels
The main VM Cabinet is outside my house poss why the high signal levels
Not going to let this lie would never treat one of my customers like this