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pedrot99
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Superhub 2AC reboots

Hi ive been suffering from random reboots of my router and the times seem to coincide with the dropped packet events on the graph.   Can someone please help??

bqm.jpg

downstream.jpgupstream.jpg

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jbrennand
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Re: Superhub 2AC reboots

post up the network log as well

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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pedrot99
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Re: Superhub 2AC reboots

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Very Insightful Person
Very Insightful Person
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Re: Superhub 2AC reboots

@pedrot99 I have had to reject your log image to protect your privacy as it was displaying your WAN IP.  If you want to post it again with the WAN IP obscured, or it might be easier to copy and paste the log as the forum software should then automatically censor IP and MAC addresses when you preview the message or post it.

I'm not seeing anything obviously wrong with the power levels you have posted to explain the reboots.

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Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out.
My setup: V6 TV box, Vivid 200 Optical fibre with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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