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Super slow internet

My internet is super slow on my Xbox one (normally when I update games or download games) right now I’m trying to update a game (it’s only a 686.66 MB update) my speed is 8kbps. I have the m200 package. Sometimes just before my update is complete the speed will go to normal. I’ve run tests everything looks normal, I restarted the WiFi twice and I restarted my Xbox. I don’t understand why my internet is doing this. 

im paying good money for internet that is so slow I think it’s appalling. 

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Alessandro Volta
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Re: Super slow internet

What speeds do you get at >>  SamKnows << with a direct connection using a Cat 5E or better ethernet cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?

Then immediately after …

Can you Login to the Hub Settings and navigate to the Connected Devices page - what is the reported 'connection speed’ for the ethernet cable connected device you used for the speed test ?

BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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