Super Hub 3 random resets/reboots and slow internet speed
Hey guys as the subject states i have been having two specific issues with my super hub 3 it will randomly reboot itself throughout the day/night at random times and tonight my download speed has plummeted. I'm only getting 1-2 mbps where i should be getting 200mbps. I have performed a full reset but to no avail that hasn't worked. Here are some of the Logs:
Re: Super Hub 3 random resets/reboots and slow internet speed
Your Downstream Power Levels are a mess and you need an engineer visit to make them good.
You can contact VM to report the problem using ...
Text service on 07533051809
150 from Virgin landline.
0345 454 1111 from any other UK phone.
The best time to call is weekdays 08:00 to get a UK agent, anything after 10:00 you must realise that you are quite likely to get through to an offshore agent that doesn't speak English as a first language.
Or you can wait on here for one of the VM Staff to pick up the thread but this may take a few days.