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alphaomega16
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Sudden latency issue

Not sure what I done wrong with last post, maybe bugged out when posting, anyway I noticed that things seemed a bit off today with internet/gaming compared to usual and upon checking TBB I noticed my usual latency that I have been at for several years now seems to have pretty much doubled and I have noticed some red indicators at the top as well, I am hoping this is a temporary aftermath of the issues VM had previously.  I will post a live graph and a graph of today when the jump occurred.

One game in particular that had 14 hops on a traceroute the past few years has gone up to 24 with a lot more time outs along the path, it is Star Trek Online.

 

Live graph here

https://www.thinkbroadband.com/broadband/monitoring/quality/share/0ae692939d1822940f80da9ad3fd98a3f9...

Snapshot here to show the spike

https://www.thinkbroadband.com/broadband/monitoring/quality/share/074fe51a31c221b6c63e708e11cc2a76d6...

Power levels are currently as follows, modem was last reset a few days ago

Downstream  DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8

Frequency (Hz)139000000147000000155000000163000000171000000179000000187000000195000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock)LockedLockedLockedLockedLockedLockedLockedLocked
Channel ID12345678
Modulation256QAM256QAM256QAM256QAM256QAM256QAM256QAM256QAM
Symbol Rate (Msym/sec)6.9520006.9520006.9520006.9520006.9520006.9520006.9520006.952000
Interleave DepthI=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
Power Level (dBmV)3.393.363.333.373.063.223.183.21
RxMER (dB)37.3637.9437.3637.6438.2638.2638.2638.26
Pre RS Errors
615144707411650411331344378
Post RS Errors
301301295286288284313335

 

Upstream  US-1 US-2 US-3 US-4

Channel Type2.02.02.02.0
Channel ID2134
Frequency (Hz)53700000603000004620000039400000
Ranging StatusSuccessSuccessSuccessSuccess
Modulation64QAM64QAM64QAM64QAM
Symbol Rate (Sym/sec)5120000512000051200005120000
Mini-Slot Size2222
Power Level (dBmV)46.2547.0045.5045.25
T1 Timeouts0000
T2 Timeouts0000
T3 Timeouts1000
T4 Timeouts0000
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alphaomega16
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Re: Sudden latency issue

apologies for two posts but I waited over 10 minutes for first post to show up but it didn't so thought something was wrong, second post didn't go through either (this one) so I inquired in another thread if there was something up as you may see and I ended giving up after that.
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Emlope
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Re: Sudden latency issue

Mate all over the UK this is happening - Everybody is complaining about random disconnections for a week. Look at their twitter feed over the past few days, same problem. Virgin Media are just saying "hey look at the connection service status page to see if in your area there is a problem" when this problem is national, these random intermitten connection drops.

https://twitter.com/search?q=virgin%20media&src=typed_query

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jbrennand
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Re: Sudden latency issue

If it were a national problem it would show on the Service Status webpage - in fact that's the only thing that page is good for!

It isn't showing there because it isnt a national problem.

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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