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Politegpig66
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Still 1/10th of paid for speed

I have put up with the 1 gig I pay for being about half usually on a speed test but I am now back to 1/10th that again.

What is happening Virgin, this is the worst situation with speed I have ever know from you.

Is anyone else suffering?

West Midlands region.

 

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Anonymous
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Message 2 of 6
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Re: Still 1/10th of paid for speed

expected to get speed drops with everyone at home all the time
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gary_dexter
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Message 3 of 6
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Re: Still 1/10th of paid for speed

Speedtesting how?


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Politegpig66
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Message 4 of 6
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Re: Still 1/10th of paid for speed

Hi there. Used ookla, sam knows and the built in orbi one.

Then used a program that DL's things... and always maxes out the connection of what is available

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Politegpig66
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Message 5 of 6
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Re: Still 1/10th of paid for speed

everyone at home, I do understand it will be potentially less than ideal but 1 tenth? really..
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jbrennand
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Message 6 of 6
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Re: Still 1/10th of paid for speed

I think Gary was meaning too .... are you testing on a device connected by ethernet cable or over wifi?

If Wifi - do it on a cable connected device with the Hub in modem mode and see what that gets.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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