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Sporadic speeds and outages.

Joining in

Has anyone noticed how unreliable virgin has become recently? Currently on a 1GB package and the best I ever get is about 250-300mbs with at least 2 outages daily.

For context my setup is a PFsense router (with 4x 10GB ports), HP Aruba switch and 4x Aruba APs. Virgin are adamant that my kit is to blame and I know for certain it isn’t.


Very Insightful Person
Very Insightful Person

Can't say I've noticed, my circuit is usually very good. Running modem mode like yourself.

However, try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page.

Post the power levels, Pre and PostRS errors and network log from the Hub. Also setup a BQM to monitor your circuit

Once done we can comment.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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