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Speedtest

Bigkev1962
Tuning in

Can someone from the team tell me best and accurate Speedtest 

10 REPLIES 10

jbrennand
Very Insightful Person
Very Insightful Person

I would always advise - test on a browser rather than an App and on a computer or laptop....

And test speeds at https://speedtest.samknows.com/ - or https://www.speedtest.net/ - try on 2 different browsers - as Chrome sometimes gives odd results.


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Bigkev1962
Tuning in

What speedtester do virgins recommend

Just give me 1222. 266

Samknows realspeed is it accurate has its telling me I'm getting 1222 /266 ?

Yep, that'll be accurate but it doesn't tell you about the quality of that connection (dropped packets, latency etc) unless you select the full test but even then it's only a snapshot.

Broadband Quality Monitor is worth installing (it's free) to keep an eye on your connection.

Bigkev1962
Tuning in

just been on samknows which a engineer told me it's the best speed tester well it says I'm getting 1222 download and 266 upload that would be great on through Ethernet cable but it's wifi on laptop so to my summary I think realspeed must be fixed ?

my download speed 86mbps bursting to 102

upload 44mbps bursting to 46 on thinkbroadband even worse on Speedtest ookla I've got 1gig 

There are several Samknows speed tests and even an app for phones.

If your Hub is in Router mode have a go with this link:  

https://www.samknows.com/realspeed/

The test of the speed to the Hub is not affected by how your device is connected to the Hub or how your device performs.

Bigkev1962
Tuning in

Client 62 so are you saying it's the device that's it fault ?

jbrennand
Very Insightful Person
Very Insightful Person
No... the power levels feeding the Hub are wrong and will need a Tech visit to adjust them - usually by fitting an inline attenuator or moving the position of your Hub's connection in the street cabinet.

Call it in as faulty

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.