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ionameganb
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Speed

I’m paying for 109MB and i’m getting 508KB ??? how am i supposed to use this??

Ive tried resetting the hub and everything but i’ve never seen wifi so slow

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Adduxi
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Re: Speed

Usual request.  Please post the Network Log, Downstream and Upstream logs and Pre and PostRS errors for comment.  Do not use screenshots, just copy and paste the text.

Also setup a BQM to monitor your circuit.   www.thinkbroadband.com/ping

Is this wifi or cabled tests.  VM will insist on a direct Cat 6 cable connection to the Hub for testing speeds from a gigabit enabled device.

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Alex_RM
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Re: Speed

Hi ionameganb,

 

Thanks for posting and welcome to our community 🙂

 

Sorry to hear you're experiencing some slow speeds, are you able to post the information Adduxi has asked for?

 

Can you also perform a pin hole reset if you haven't already?


Alex_Rm

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