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Speed

I have recently upgraded and the upgrade hasn't worked. I can not get through to anyone and the online chat they don't reply for hours. How am I meant to get the upgrade that I arranged?

I upgraded to m200 broadband and added movies but neither working 

Please help 

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Alessandro Volta
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Re: Speed

Can you please

Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter. 

Hub 2 & 3 When the page appears DO NOT LOG IN but click ‘Check Router Status’.

Hub 4 When the page appears LOG IN then click ‘Check Router Status’.

Copy and paste the contents of the Configuration tab onto here, if you get a yellow / straw box warning click the Post button again. 

Please do not use screen grabs.

 

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Re: Speed

 

General Configuration
Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
cmreg-vmdg505-bbt057-b.cm


Primary Downstream Service Flow
SFID408970
Max Traffic Rate117000047
Max Traffic Burst42600
Min Traffic Rate0


Primary Upstream Service Flow
SFID408969
Max Traffic Rate10500047
Max Traffic Burst16320
Min Traffic Rate0
Max Concatenated Burst16320
Scheduling TypeBestEffort
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Alessandro Volta
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Re: Speed


@Martinemma wrote:

 

Primary Downstream Service Flow
  
Max Traffic Rate117000047
  
  


Primary Upstream Service Flow
  
Max Traffic Rate10500047
  
  
  
  

The Upgrade hasn't been set to your Hub.

You can either call in (08:00 is the best time) or wait on here for a few days (6 to 7 days average) until one of the VM Forum Staff comes along.

If you wait on here Do Not bump the thread it will put it further down the VM 'to do list'.

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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