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lisajacobson1
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Speed

We are supposed to have the top speed for our broadband service. We always seem to have poor connection and constant buffering 

Screenshot_20201022-224121.png

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MikeRobbo
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Alessandro Volta
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Message 2 of 8
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Re: Speed

What is your contracted speed ?

What speed do you get at >> speedtest.net << with a direct connection using a Cat 5E/6 cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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lisajacobson1
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Re: Speed

Thanks for this I'll give it a go

Lisa 

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Ryan_N
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Re: Speed

How did you get on lisajacobson1? 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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lisajacobson1
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Re: Speed

Hi

Not had chance yet. Plus Virgin have said there's an issue in our area.

Gonna wait until they've resolved it, if still having issues then I'll give your suggestion a go

Cheers

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Ryan_N
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Re: Speed

Thank you for coming back to me and letting me know. 

 

Keep safe @lisajacobson1

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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lisajacobson1
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Re: Speed

You too 👌

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Ryan_N
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Re: Speed

Appreciate that 🙂 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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