What is the cable spec (printed on the side of the cable) and the spec of the network cards you’re testing with?
***** If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!! I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences. Office 365, Dynamics CRM and Cloud Computing Jedi
It is nothing to do with any of that everything is as it was and 2 months ago I was getting 220 no problem but my contract is up in September so it will be bye bye virgin I am not paying £87 a month for the service they are now supplying
If you think that you have a BB speed problem, then to check the speeds coming in to your Hub properly, and whether they match what you should be getting, you need to test speeds directly like this.... that's on a known good ethernet cable (Cat5e or better) connected to a GB enabled computer/laptop, with up to date drivers that aren't limiting it to 100mbps - with the Hub put into modem mode. Test at speedtest.net to your nearest VM server - try 2 different browsers.
If they are still low – boot the device into safe+networking mode and try again.
Report back what that gets . There are many posts on here where unknown software or other connected devices are limiting speeds on tests. I have a list of 29 links to threads on that - if you want to take a look at them 🙂
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.