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Winclouduk
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Message 1 of 13
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Speed to slow Even in Wired connection

I am having issies with my speed. I pay for 350meg but after restarting the sh3 it reduces speed to just 5 meg even on wired. I have even tried wiring in my own router and i still get the router detecting speed as very slow. 

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Anonymous
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Message 2 of 13
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Re: Speed to slow Even in Wired connection

Could you access your router using http://192.168.0.1/ . Don't log in, select the 'Check Router Status' option and paste your 'Downstream', 'Upstream', and 'Network Log' tabs?

We can see if there is anything in the router stats that point to a localised problem.

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Anonymous
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Message 3 of 13
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Re: Speed to slow Even in Wired connection

Ah, you've already posted in another thread.

The stats look ok.

Have you checked if there is a problem in the area?

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Winclouduk
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Message 4 of 13
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Re: Speed to slow Even in Wired connection

I could repost anew one if u like 

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Winclouduk
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Message 5 of 13
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Re: Speed to slow Even in Wired connection

Always and always says everything is fine. But I never get higher than the stated speed. Even had the hub replaced and still the same 

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Winclouduk
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Message 6 of 13
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Re: Speed to slow Even in Wired connection

Ive just measured my speed now on wireless and slim gettin 

59DE7359-0FE6-4721-A761-7D27547496B6.png

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gary_dexter
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Alessandro Volta
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Message 7 of 13
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Re: Speed to slow Even in Wired connection

You need to test wired not wireless. 


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Winclouduk
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Message 8 of 13
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Re: Speed to slow Even in Wired connection

I have done on wired and that is also the slow speed as WiFi too. I have found a spare old cable from before vm left and then it goes back to full signal more. So I’m going to call out and engineer to re fit it for me 

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gary_dexter
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Alessandro Volta
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Message 9 of 13
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Re: Speed to slow Even in Wired connection

Fit what cable?

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Winclouduk
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Message 10 of 13
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Re: Speed to slow Even in Wired connection

Sorry for late reply. Yeah I have replaced the coaxial cable to the modem which I kept when I returned the v6 box. I think the cables basically are too old now and the wall box is looking old. So I will get an engineer to come out and take a look 

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