Speed tests with Samknows

[JayMcB79]

Dose anyone use Samknows.

I have been for some time now and it's been great, lets me have a monthly report of speeds. 

My theory is of the speed is down for 3 days in a row. It's money back time 😉😉

[lotharmat]

You should probably read this:

https://www.virginmedia.com/shop/the-legal-stuff/virgin-media-speed-policy

[Sofia_B]

Hi @JayMcB79. 

Thanks for your post 🙂 

I'm sorry to hear you're experiencing slow speeds, are both wired and wireless connections affected? 

Are you able to post the report here so we can have a look into things? 

As helpfully linked by @lotharmat above, you can also have a read of our Speeds Explained page which should help clear things up for you. 

Thanks,