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JayMcB79
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Speed tests with Samknows

Dose anyone use Samknows.

I have been for some time now and it's been great, lets me have a monthly report of speeds. 

My theory is of the speed is down for 3 days in a row. It's money back time 😉😉

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lotharmat
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Re: Speed tests with Samknows

You should probably read this:

https://www.virginmedia.com/shop/the-legal-stuff/virgin-media-speed-policy



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Sofia_B
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Re: Speed tests with Samknows

Hi @JayMcB79

 

Thanks for your post 🙂 

 

I'm sorry to hear you're experiencing slow speeds, are both wired and wireless connections affected? 

 

Are you able to post the report here so we can have a look into things? 

 

As helpfully linked by @lotharmat above, you can also have a read of our Speeds Explained page which should help clear things up for you. 

 

Thanks, 

Sofia
Forum Team



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