Got virgin installed last monday, speeds were very impressive to what we were use to however every now and then the connection will just die and ill be getting 0.06 mbs download and upload, anyone know what this is about?
Can you set up a Broadband Quality Monitor (BQM) atthinkbroadband.com - this will give you an insight into what is happening with the signal at the other side of the Hub, it will take a few hours to get any kind of trend showing although you can post the link straight away.
Post a link to your BQM on here.
Instructions for posting BQM Link
Under your BQM graph are two links in red.
Click the lower link (Share Live Graph) then click generate.
Copy the text in the Direct Link box, beware, there may be more text than you can see.
On here click the Link icon (2 links chain to the left of the camera icon)
In the URL box paste the link you copied and then click OK - you can post the link straight away.
This is info from a year or two ago - may have been tweaked !
Downstream: no lower than -6dBmV and no higher than 10dBmV --- Close to 0 is optimal. Upstream: no lower than 31dBmV and no higher than 51dBmV --- 44dBmV to 46dBmV is optimal.
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.