I have Hub 3.0 with M600 fibre. Router is in modem mode and I have a TP Link Deco M5 mesh system. Was working very well with speeds on average 600 Mbps. VM texted to say they have finished working in my area on 4 November 2022 and since then have only been able to get 40-50 Mbps. Ring system struggling to connect as well whereas previously no issues. Any thoughts VM?
VM were doing work in my area as well today with the work expected to be completed by 3pm..
I received plenty of warnings via text messages.
The text messages advised me to reboot the hub which I did and I had full speed.
Since 4yh November have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.
If nothing is showing you could also try the Service Status number 0800 561 0061. This often gives details of more local issues down to postcode level.