Hi all
i recently had an engineer visit regarding my low speeds since his visit the speeds are now worse
i have tried calling but get no help from the call centres as they just reboot the router and say it will be better now...
on my previous post JB 66 wrote
He hasn't fixed the fault. You still have ingress in the low 200mhz you need ANOTHER technician.
If you get another one tell him you have ingress on 227mhz, if he fixes that all the rest will fix
i have tried calling to get an engineer back out but to no avail
ownstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 331000000 | 5.8 | 40 | 256 qam | 25 |
2 | 219000000 | 3.2 | 36 | 256 qam | 11 |
3 | 227000000 | 3 | 34 | 256 qam | 12 |
4 | 235000000 | 2.4 | 40 | 256 qam | 13 |
5 | 243000000 | 2.5 | 40 | 256 qam | 14 |
6 | 251000000 | 2.5 | 40 | 256 qam | 15 |
7 | 259000000 | 3.2 | 40 | 256 qam | 16 |
8 | 267000000 | 3.5 | 40 | 256 qam | 17 |
9 | 275000000 | 4 | 40 | 256 qam | 18 |
10 | 283000000 | 3.9 | 40 | 256 qam | 19 |
11 | 291000000 | 4.3 | 40 | 256 qam | 20 |
12 | 299000000 | 4.4 | 40 | 256 qam | 21 |
13 | 307000000 | 5 | 40 | 256 qam | 22 |
14 | 315000000 | 5.1 | 40 | 256 qam | 23 |
15 | 323000000 | 6 | 40 | 256 qam | 24 |
16 | 371000000 | 3.7 | 40 | 256 qam | 26 |
17 | 379000000 | 3.5 | 40 | 256 qam | 27 |
18 | 387000000 | 3.4 | 40 | 256 qam | 28 |
19 | 395000000 | 3.5 | 40 | 256 qam | 29 |
20 | 403000000 | 3.5 | 40 | 256 qam | 30 |
21 | 411000000 | 3.5 | 40 | 256 qam | 31 |
22 | 419000000 | 3.2 | 40 | 256 qam | 32 |
23 | 427000000 | 3.4 | 40 | 256 qam | 33 |
24 | 435000000 | 2.9 | 40 | 256 qam | 34 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 40.3 | 39 | 0 |
2 | Locked | 36.3 | 830 | 66 |
3 | Locked | 34.9 | 62185 | 83 |
4 | Locked | 40.3 | 128 | 54 |
5 | Locked | 40.9 | 87 | 1 |
6 | Locked | 40.3 | 86 | 0 |
7 | Locked | 40.3 | 71 | 54 |
8 | Locked | 40.3 | 73 | 35 |
9 | Locked | 40.3 | 34 | 0 |
10 | Locked | 40.9 | 40 | 0 |
11 | Locked | 40.3 | 22 | 0 |
12 | Locked | 40.3 | 63 | 0 |
13 | Locked | 40.3 | 31 | 0 |
14 | Locked | 40.9 | 66 | 0 |
15 | Locked | 40.9 | 63 | 0 |
16 | Locked | 40.3 | 28 | 0 |
17 | Locked | 40.3 | 47 | 0 |
18 | Locked | 40.3 | 48 | 0 |
19 | Locked | 40.3 | 60 | 0 |
20 | Locked | 40.9 | 30 | 0 |
21 | Locked | 40.9 | 49 | 0 |
22 | Locked | 40.9 | 52 | 0 |
23 | Locked | 40.3 | 46 | 0 |
24 | Locked | 40.9 | 75 | 0 |
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 39400000 | 51 | 5120 | 64 qam | 6 |
2 | 25800000 | 51 | 5120 | 64 qam | 8 |
3 | 32600000 | 51 | 5120 | 64 qam | 7 |
4 | 46200000 | 51 | 5120 | 64 qam | 5 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 6 | 0 |
2 | ATDMA | 0 | 0 | 1 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |